FAQs

Frequently questions:

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If you have any symptoms suggestive of COVID-19, call your health care provider or the COVID-19 hotline on 111 for instructions on next steps and where to get a test. Alternatively, this NHS page provides instructions. Stay at home for 14 days away from others and monitor your health. If you have shortness of breath, pain or pressure in the chest, seek medical attention at a health facility immediately.

To ensure safe travel, many states require proof that the traveller does not have COVID-19. This means you need to have had a negative PCR test within 72 hours of departure. Our test results are emailed to you within 24 hours of your self-swab test.

You will receive an email from the laboratory.

On the booking portal, you select your preferred date and time to receive your PCR test, the courier will deliver and wait for you to complete the PCR swab and deliver it straight to the laboratory.
The PCR swab test detects viral genetic material and has 98% sensitivity and 100% specificity. This means that 98% of the time, someone who truly has coronavirus will produce a positive test and 100% of the time, someone who doesn’t have the virus will produce a negative test.
If you require a covid-19 test for travel, please check the latest foreign travel advice here for information on the test required for your journey. If you require a non-travel test and need an instantaneous result.
We use premium courier service, the PCR test gets delivered to your door, the courier waits for you to take the PCR Swab and delivers it straight away to the laboratory.

Once you have booked, our booking confirmation will provide you with a unique reference number. You will need this to fill out your passenger locator form, which must be submitted online 48 hours before your arrival in the U.K.

Simply select which package you require and fill out the booking form and complete payment. You will receive the booking confirmation with your unique reference number for the passenger locator form instantly! Alternatively, you can call us on +44 0203 105 0545

Get in touch, our team is happy to help!

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